Client Expectations How often can I expect to hear from you? Depending on your needs, we can meet with you on an annual, semi-annual, quarterly or as needed to discuss your portfolio and address any outstanding issues. We also would encourage you to call at any time with questions or concerns. We will provide monthly and quarterly reports detailing your portfolio’s performance, account balances, realized and unrealized gains and losses, along with income and expenses. How will I know when trading activity occurs in any of my accounts? In addition to supplying regular monthly statements, TD Ameritrade will issue written trade confirmations every time there is a trade in your account. If you choose, you can request online access to these confirmations. For your cross reference, we also include this information in your statements. What kind of investment performance might I expect? We believe that the performance on any client portfolio, (while no strategy guarantees positive performance in all market conditions) is heavily dependent on asset allocation. Your asset allocation, which is outlined in our investment strategy, is based upon your personal goals, appetite for risk and the amount of capital you have to invest; therefore your results will be unique.